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TechLynk — Terms of Service

Effective Date: June 2, 2026 Operator: Long Shot Productions Platform: TechLynk · techlynk.ai

1. DEFINITIONS

"Platform" means the TechLynk web application, APIs, and related services available at techlynk.ai.

"User" means any individual or entity that creates an account on the Platform.

"Technician" means an individual automotive service professional who creates a profile on the Platform to be discovered by Dealers.

"Dealer" means an automotive dealership, dealer group, or affiliated business entity that subscribes to the Platform to discover and contact Technicians.

"Compatibility Score" means the AI-generated numerical assessment produced by the Platform evaluating the potential fit between a Technician and a Dealer role across six defined dimensions.

"Consumer Report" has the meaning assigned by the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. ("FCRA"). The Company does not position Compatibility Scores as Consumer Reports; see Section 8.

"Content" means any information, data, text, or materials you submit to the Platform.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 Eligibility

You must be at least 18 years of age to use the Platform. By creating an account, you represent and warrant that you meet this requirement and that all information you provide is accurate and complete.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at legal@techlynk.ai of any unauthorized use of your account. The Company is not liable for losses resulting from unauthorized account access caused by your failure to safeguard your credentials.

2.3 One Account Per User

Each individual or entity may maintain only one active account. The Company reserves the right to terminate duplicate accounts.

3. TECHNICIAN TERMS

This section applies specifically to users who register as Technicians. General Terms in all other sections also apply.

3.1 Profile and Data Accuracy

By submitting a Technician profile, you represent that all information provided — including certifications, employment history, skills, compensation expectations, and location — is accurate, current, and complete to the best of your knowledge. Providing false or misleading information is grounds for immediate account termination.

3.2 Certification Documents

You may upload certification documents to the Platform. By doing so, you grant the Company a limited, non-exclusive license to store and display these documents to authorized Dealers on the Platform for the purpose of verifying your qualifications. The Company will not distribute your certification documents outside the Platform without your consent.

3.3 Technician Profile Visibility

Your profile, including your Compatibility Scores relative to posted roles, may be visible to Dealer subscribers. You may set your profile to Passive Mode, which reduces your visibility while retaining your data. You may deactivate your account at any time; see Section 10.

3.4 No Employment Guarantee

The Platform is a marketplace tool. The Company makes no representation or guarantee that use of the Platform will result in employment, job offers, or interviews. All hiring decisions are made exclusively by Dealers.

3.5 Free Access

Technician access to the Platform is provided at no charge. The Company reserves the right to introduce optional premium features for Technicians in the future with advance notice.

3.6 FCRA Disclosure — Technician Rights

The Platform generates Compatibility Scores based on information you provide. These scores are used to surface your profile to relevant Dealers. You have the right to access information about how your score is calculated. See Section 8 for full FCRA-related disclosures.

4. DEALER TERMS

This section applies specifically to users who register as Dealers. General Terms in all other sections also apply.

4.1 Subscription and Authorized Use

Dealer access to the Platform requires an active paid subscription. Access is limited to the subscription tier purchased. Dealer accounts may not be shared across organizations or used by unauthorized personnel. Dealer subscribers are responsible for all activity under their account.

4.2 Permitted Use of Technician Information

Information about Technicians provided through the Platform — including Compatibility Scores, profile data, and certification status — may be used solely for the purpose of evaluating candidates for open roles at your dealership. You may not:

  • Use Technician data for any purpose other than internal hiring evaluation
  • Share, sell, redistribute, or export Technician profile data to third parties
  • Use Technician data to make decisions unrelated to employment consideration
  • Contact Technicians through channels outside the Platform prior to mutual opt-in

4.3 FCRA Compliance Obligations — Dealer

Dealers who use Compatibility Scores as any factor in employment decisions acknowledge their independent obligations under the FCRA and applicable state employment screening laws. See Section 8. The Company provides score transparency documentation to support your compliance obligations but does not serve as a Consumer Reporting Agency (CRA).

4.4 Role Postings

Role postings must accurately represent open positions at your organization. You may not post roles that are fictitious, expired, or designed to collect Technician data without genuine hiring intent. The Company reserves the right to remove role postings that violate this provision.

4.5 Messaging

Direct messaging between Dealers and Technicians is available only after both parties have expressed mutual interest (double opt-in). Dealers may not send unsolicited communications to Technicians, and may not use the messaging system for purposes unrelated to the specific role posting that generated the match.

4.6 Subscription Billing

Dealer subscriptions are billed on a recurring basis at the rate applicable to your selected tier. By subscribing, you authorize the Company to charge your payment method on the applicable billing cycle. Subscriptions renew automatically unless cancelled. See Section 11 for cancellation terms.

5. COMPATIBILITY SCORES AND AI-GENERATED CONTENT

5.1 Nature of Scores

Compatibility Scores are generated by an AI scoring model that evaluates six dimensions: Skills and Certifications, Experience, Compensation Alignment, Culture Fit, Logistics, and Retention Likelihood. Scores are derived exclusively from information voluntarily provided by Technicians and Dealers on the Platform.

5.2 No Guarantee of Accuracy

Compatibility Scores are informational tools, not definitive assessments of a Technician's qualifications or suitability. The Company does not guarantee the accuracy, completeness, or fitness for purpose of any score. Scores should be used as one input among many in any hiring evaluation.

5.3 Score Transparency

Both Technicians and Dealers have access to dimension-level score explanations. Technicians may review how their profile data contributed to their scores at any time through their account settings.

5.4 Scoring Model Updates

The Company may update the scoring model from time to time. Material changes to the scoring methodology will be communicated to users in advance.

6. INTELLECTUAL PROPERTY

6.1 Platform Ownership

The Platform, including its software, design, scoring methodology, and all non-user content, is the intellectual property of Long Shot Productions. Nothing in these Terms grants you any ownership interest in the Platform.

6.2 User Content License

By submitting Content to the Platform, you grant the Company a non-exclusive, royalty-free, worldwide license to use, store, display, and process your Content solely for the purpose of operating and improving the Platform. You retain ownership of your Content.

6.3 Feedback

Any feedback, suggestions, or ideas you provide regarding the Platform may be used by the Company without restriction or compensation to you.

7. PROHIBITED CONDUCT

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of these Terms
  • Attempt to reverse engineer, scrape, or extract data from the Platform by automated means
  • Impersonate any person or entity or misrepresent your affiliation
  • Circumvent any access controls, authentication systems, or rate limits
  • Upload malicious code, viruses, or any content designed to disrupt the Platform
  • Use the Platform to harass, threaten, or discriminate against any user
  • Use Technician or Dealer data to make decisions based on protected class characteristics in violation of applicable employment law

Violation of these provisions may result in immediate account termination and, where appropriate, referral to law enforcement.

8. FCRA DISCLOSURE AND COMPLIANCE

8.1 Company Position

The Company does not represent itself as a Consumer Reporting Agency (CRA) as defined by the FCRA. Compatibility Scores are generated from information voluntarily self-reported by users and are not assembled from third-party background check databases, credit files, or public records.

8.2 Dealer Acknowledgment

Notwithstanding Section 8.1, Dealers acknowledge that depending on how Compatibility Scores are used in employment decisions, independent legal obligations under the FCRA or applicable state law may apply. Dealers are solely responsible for their own FCRA compliance, including any required disclosures, authorizations, or adverse action procedures.

8.3 Technician Rights

Technicians have the right to:

  • Access the information used to generate their Compatibility Scores
  • Request correction of inaccurate profile data
  • Understand the dimensions and weightings used in scoring
  • Opt out of score generation by deactivating their profile

8.4 Adverse Action

If a Dealer takes an adverse employment action in connection with information obtained through the Platform, the Dealer is solely responsible for providing any required adverse action notices under the FCRA or applicable state law. The Company will cooperate with reasonable requests for score documentation to support Dealer compliance.

8.5 Score Dispute

If a Technician believes their Compatibility Score reflects inaccurate underlying data, they may submit a correction request to legal@techlynk.ai. The Company will review and correct inaccurate data within 30 days of a verified request.

9. PRIVACY

Your use of the Platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, store, and share your personal information. By using the Platform, you consent to the data practices described in the Privacy Policy.

10. ACCOUNT TERMINATION AND DATA DELETION

10.1 Termination by User

You may deactivate or delete your account at any time by contacting support@techlynk.ai or through your account settings. Upon account deletion, your profile data will be removed from active Dealer visibility within 30 days.

10.2 Termination by Company

The Company may suspend or terminate your account at any time, with or without notice, for violation of these Terms, fraudulent activity, or any other reason the Company deems sufficient to protect the Platform or its users.

10.3 Effect of Termination

Upon termination, your right to access the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and dispute resolution — shall survive.

10.4 Data Retention

The Company retains certain data for legal compliance, fraud prevention, and dispute resolution purposes following account termination. See the Privacy Policy for retention schedules.

11. DEALER SUBSCRIPTION CANCELLATION AND REFUNDS

Dealers may cancel their subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time in an active billing period. The Company reserves the right to offer refunds at its sole discretion in exceptional circumstances.

12. DISCLAIMERS

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

THE COMPANY MAKES NO WARRANTY REGARDING THE ACCURACY OF COMPATIBILITY SCORES OR THE SUITABILITY OF ANY TECHNICIAN FOR ANY ROLE. ALL HIRING DECISIONS ARE THE SOLE RESPONSIBILITY OF THE DEALER.

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LONG SHOT PRODUCTIONS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID THE COMPANY IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Long Shot Productions and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Platform, your violation of these Terms, or your violation of any applicable law.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles.

15.2 Dispute Resolution

Any dispute arising from or relating to these Terms or the Platform shall first be submitted to good-faith negotiation. If unresolved after 30 days, disputes shall be submitted to binding arbitration in Connecticut under the rules of the American Arbitration Association. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

15.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable, the arbitration provision shall be null and void.

15.4 Exception

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

16. CHANGES TO THESE TERMS

The Company reserves the right to modify these Terms at any time. Material changes will be communicated via email to your registered address at least 14 days before taking effect. Your continued use of the Platform after the effective date of revised Terms constitutes acceptance. If you do not agree to the revised Terms, you must discontinue use and may delete your account.

17. CONTACT

Questions regarding these Terms should be directed to:

Long Shot Productions TechLynk Platform — techlynk.ai Legal inquiries: legal@techlynk.ai General support: support@techlynk.ai

TechLynk Terms of Service · Long Shot Productions · Effective June 2, 2026 · D